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Sharepoint Crashes my IE browser

Last post 05-16-2008, 9:29 AM by SimonJ. 2 replies.
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  •  05-15-2008, 3:54 PM 10751

    Sharepoint Crashes my IE browser

    Hi All

    I have a problem with Sharepoint that i cannot solve. Each time i try to open an Excel or Word document from Sharepoint, it tells me:

    Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

    This never used to happen and a few days ago I could open Word Documents but not Excel.

    Is there any way to fix this?

    Any help would be brilliant

  •  05-15-2008, 5:43 PM 10767 in reply to 10751

    Re: Sharepoint Crashes my IE browser

    Is it possible you have some mix of Office 2003 and 2007 components as described in this KB/Hotfix - http://support.microsoft.com/kb/938888 ?

    I've seen this a lot at client sites and this hotfix has fixed the problem.  Often it can be caused when the standard install is Office 2003 but they've also installed a single 2007 product like InfoPath, Visio, SharePoint Designer etc.

    Derek


    Derek
    http://workerthread.wordpress.com
  •  05-16-2008, 9:29 AM 10787 in reply to 10767

    Re: Sharepoint Crashes my IE browser

    That may be the reason then

    I do have sharepoint designer 2007 and visio while the rest of office is 2003.

    I shall try the hotfix and hopefully it gets rid of the problem.

    Thank you very much

     

     

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